Nasstar To Transform Smart Ticketing System For Rail Delivery Group

Image of phone qr code

Running on AWS serverless, the new cloud-based platform enhances and transforms functionality for 14 train operating companies in the UK

Nasstar is working with the Rail Delivery Group to transform smart ticketing across Britain with a new serverless smart ticketing solution. The cloud-based platform running on Amazon Web Services (AWS) has been designed to be future-proofed and this new iteration of the smart ticketing infrastructure modernizes the existing technology stack further.

The Rail Delivery Group provides core infrastructure services to all train operating companies (TOCs) in the UK. RDG’s vision for ticketing is to introduce mobile-friendly, smarter types of electronic tickets so people no longer have to rely on the old orange paper type, instead of using technology and products that they are familiar with such as smartcards and e-tickets.

Currently, most train journeys are made using ‘traditional’ tickets, and more than 650 million paper tickets are issued every year. The future-proofing of the new platform will allow functionality so that it is scalable and flexible, supporting all forms of digital ticketing, including tickets on smartphones.

Nasstar has been working with the Rail Delivery Group for over 10 years and this particular project will see the entire ticket management system move to a managed, container-based AWS service over the course of 15 months. The project will be conducted in small phases with legacy infrastructure gradually decommissioned and analytics carefully measured before moving on to the next stage. 

John Backway, Head of Central Back Office at Rail Delivery Group comments: “Our ambitious ticketing plans will mean millions more can enjoy the benefits of innovative smartcards, digital tickets, and contactless payment. Moving to a fully cloud-based environment enables us to decommission legacy infrastructure and provides us with the agility we need to continue to innovate. This is a crucial stage in our ten-year relationship with Nasstar which is gradually making buying, storing, and using train tickets much simpler and more convenient for the British public.”   

Jason Oliver, AWS Technical Practice Lead & APN Ambassador at Nasstar adds: “This is a transformative project that will reduce costs and add agility to evolve with the changes in customer trends and demand. Delivering a cloud migration of this size and complexity is typical of how we have worked with AWS throughout the ten years in which it founded its partner network.”

Unlock the Power of WiFi 6: How To Leverage It...

TBT Newsroom • 01st March 2023

Are you tired of being left behind in the technological world? Well, fear not! WiFi 6 is here to save the day and bring your business into the future. With unprecedented speeds and a host of new capabilities, WiFi 6 is the must-have technology for any business looking to stay ahead of the curve.

Sustainable Phones

TBT Newsroom • 04th May 2022

Cat phones (made by UK-based company Bullitt Group) are explicitly designed to be rugged, with devices built to last and have a longer lifespan. Industry Analyst firm Canalys notes that the current average lifecycle of smartphones in the mass market is approximately 37 months for iPhones and 33 months for Android devices.

From Credit Cards To Mobile Payment  

Ripsy Plaid • 27th April 2022

Plaid, the open finance data network, and payments platform have appointed Ripsy Bandourian as its first Head of Europe as it continues to rapidly expand across the continent. Based in Amsterdam, Ripsy will lead the business strategy and operations for Plaid’s Europe arm as it moves into its next stage of growth. 

How biometric technology can be used for remote proof of...

Chris Corfield • 08th April 2022

The pandemic has accelerated the adoption of digital financial services, driving organizations to speed up their transformation programs globally. Most banks, as well as pension providers, are still in the early stages of integrating technologies such as machine learning and artificial intelligence, and as the world continues to battle the long-term effects of COVID-19, the...