End User Management: Best Practices for Local Governments
During the COVID-19 pandemic, many local governments adopted remote work policies that helped citizens enjoy uninterrupted services amid shutdowns. Five years later, workers are able to work effectively no matter the setup. They can comfortably work on tasks from computers at the office or smart devices in the field. And thanks to end user management, government IT teams can help manage and secure devices connected to the government network.
Of course, remote connectivity isn’t a new phenomenon when it comes to local government work. Public workers like police officers, fire marshals, inspectors, and engineers normally operate in the field. They often carry a smartphone or tablet to communicate with others, monitor activities, and send reports.