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CX innovation has accelerated rapidly since 2020, as business and consumer expectations evolved dramatically during the Covid-19 pandemic. Now, finding the best way to engage and respond to customers has become a top business priority and a key business challenge. Not only do customers expect the highest standard, but companies are prioritising superb CX to gain the ‘edge’ over the competition
Explore the current cyber threat landscape, why charitable organisations are at risk and how to protect your charity/not-for-profit so you can continue your mission…
Confluent survey: 90% of respondents say data streaming platforms can lead to more product and service innovation in AI and ML development
86% of respondents cite data streaming as a strategic or important priority for IT investments in 2024
For 91% of respondents, data streaming platforms are critical or important for achieving data-related goals
Confluent survey: 90% of respondents say data streaming platforms can lead to more product and service innovation in AI and ML development
86% of respondents cite data streaming as a strategic or important priority for IT investments in 2024
For 91% of respondents, data streaming platforms are critical or important for achieving data-related goals
The power of AI combined with suitable use cases and a robust implementation plan can help businesses to radically reduce the time spent on manual, repetitive tasks, and allow teams to prioritise value-added work.
But in all the excitement, it’s evident that many businesses are held back by inertia, and a lack of understanding about how to actually go ahead and implement AI into their business.
ReformIT, a Managed IT Service and Security provider (MSP) based in the UK’s cyber-capital, Cheltenham, has become the first MSP in the local area to be accredited as both a Cyber Advisor and a Cyber Essentials Certification Body. The Cyber Advisor scheme was launched by the Government’s official National Cyber Security Centre (NCSC) and the IASME Consortium, aimed at helping businesses to protect themselves from increasing cyber threats.
Making prudent investment decisions requires an understanding of how each project affects your balance sheet. Gaining a complete understanding of your financial status requires knowing the return on investment (ROI) of your ventures. Investors can utilise this information to make informed investment decisions for future projects, in addition to giving them useful insights into the profitability of present initiatives.
Making prudent investment decisions requires an understanding of how each project affects your balance sheet. Gaining a complete understanding of your financial status requires knowing the return on investment (ROI) of your ventures. Investors can utilise this information to make informed investment decisions for future projects, in addition to giving them useful insights into the profitability of present initiatives.
As an AI language model, ChatGPT is a unique product with no direct competitors. However, there are several other companies…
Cloud computing has transformed the way we work, communicate, and consume technology. From storing data to running applications, the cloud has become an essential part of our lives. But what does the future hold for this technology? In this article, we’ll take a realistic look at the future of the cloud and what we can expect to see in the coming years.
SDN is a network architecture approach that allows networks to be intelligently and centrally controlled, utilising software applications. This enables operators to manage the entire network consistently and holistically, regardless of the underlying network technology.
How should you go about moving from a career in IT to one in recession-proof cybersecurity?
How should you go about moving from a career in IT to one in recession-proof cybersecurity?
Raghu Nandakumara, Head of Industry Solutions at Illumio, explains how threat actors are exploiting remote work to infiltrate an organisation’s IT
Nigel Hall, Director of Client Solutions, Netcall’s healthcare, talks about how Netcall strengths its health and public sector divisions.
Gary Orenstein, Chief Customer Officer at Bitwarden, explains how small businesses can (easily) stay on top.
Matt Watts, Chief Technology Evangelist at NetApp UK&I, a leading Cloud-led, data management company, shows how organizations can benefit from a sustainable.
Roch Muraine, Worldwide Sales Director for Transportation at Alcatel-Lucent Enterprise expands upon designing sustainable IT infrastructure for transport.
We have witnessed a rapid expansion of initiatives and projects to assist digital transformation in recent years, but, the rate of digitisation will never be as sluggish as it is today. All companies want to be digitally transformed, but 55% say their digital strategies, as they stand, can’t keep up with their businesses.
Perry Krug, Director, Shared Services
at Couchbase explains why enterprises must prioritise the customer experience.